Use this overview to decide where customer experiences, commerce services, enterprise systems, and external providers meet—and which documentation path each delivery role should follow.
Implementation guide
Capabilities are documented by owned business behavior rather than screen.
Choose the interaction model based on business timing and recovery needs.
Every integration requires an explicit operating model.
Production readiness
Identify the authoritative system for each core entity
Separate customer-blocking calls from asynchronous work
Name the team that owns every interface in production
Record assumptions as architecture decisions
Continue building
Technical evaluation
Bring the target architecture, representative contracts, volume profile, security requirements, failure cases, and operating responsibilities. We’ll define the smallest useful proof.